Privacy Policy for Quotebroker Insurance Services

Effective Date: June 22, 2025

Introduction

QuoteBroker Insurance Services (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us, including on our website( www.quotebroker.com), by phone, or through SMS/text messaging.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, address, email, phone number, date of birth, Social Security number, driver's license number.
Insurance Information: Policy information, claims history, coverage information.
Financial Information: Payment history, billing address, credit/debit card info.
Technical Information: IP address, device/browser type, and site usage behavior.
SMS Interaction Information: Your phone number and consent history if you opt-in to receive SMS/text messages.

How We Use Your Information

We may use your information to:

Provide insurance quotes, manage policies, and respond to service inquiries.
Communicate with you via phone, email, or SMS if you have opted in.
Send important updates, billing notices, or service-related messages.
Improve our website, services, and customer experience.
Comply with legal obligations.

Text Messaging (SMS) Communication

By opting in to receive SMS messages from QuoteBroker Insurance Services, you agree to receive texts related to your insurance needs, support inquiries, account updates, and follow-up communication.

Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP.

We do not sell your mobile number or share it with third parties for their marketing purposes.

How We Share Information

We only share your information under the following circumstances:

Service Providers: Trusted vendors that help us manage payments, customer communications, and secure data.
Legal Requirements: When required to comply with laws or to protect our business.
We do not sell or rent your personal information, including mobile numbers, to third parties.

Your Privacy Rights (California Residents)

California residents have the right to:

Access personal information we hold about you.
Request deletion of your personal data.
Opt out of the sale of personal data (Note: We do not sell personal data).

To make a request, email us at: info@quotebroker.com

Data Security

We use industry-standard technical and organizational measures to protect your data, including encryption, secure servers, and internal access controls.

Changes to This Privacy Policy

We may update this Privacy Policy. If we make material changes, we will notify you through our website or contact methods you have provided.

Contact Information

QuoteBroker Insurance Services
Address : 25350 Magic Mountain Pkwy Suite 300, Valencia, CA 91355
Email : info@quotebroker.com
Phone : (661) 702-1755
Website : www.quotebroker.com

Campaign Use Case:

Text messaging will be used to support customer communications, including quote requests, policy follow-ups, appointment reminders, and service updates. Texting may also be used internally for employee communications.

Message Types:

Insurance quote updates
Appointment confirmations
Customer support follow-up
Billing alerts
Employee-to-employee communication (internal use only)

SMS Opt-In Disclosure:

By providing your mobile number, you consent to receive SMS messages from QuoteBroker Insurance Services regarding your insurance services. Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP. For help, reply HELP.

How Users Opt-In:

Online Forms: Users enter their phone number and check a box that states: "I agree to receive SMS communications from QuoteBroker Insurance Services."
Verbal Consent: If a customer gives verbal consent over the phone, it is recorded in the CRM.
Text-In: Customers may initiate communication via SMS by texting a keyword or number provided by QuoteBroker.

By submitting this form, you agree to receive SMS updates from QuoteBroker Insurance Services. Message and data rates may apply. Reply STOP to unsubscribe. See our Privacy Policy for more details.